Service coverage is also wide-ranging as Earthlink can provide almost the entire United States with one service or another. It also provides you with a search tool to determine what services are available in your area, plus a user-friendly standard installation kit, all for free. Earthlink also provides excellent customer service, with a toll-free 24/7 customer service center accessible through a phone, live chat or e-mail, a customer manual, a quick references tutorial and an FAQs section. Activation and equipment comes free for DSL subscribers, while cable subscribers can avail of free standard installation. The service packages offer a promotional discount for the first three months, but as with other ISPs, prices tend to rise after the introductory period. Early termination fees also apply to some packages. Earthlink offers a 30-day money back guarantee.
- Votes
- 85
