As for content, you can avail of premium internet services such as video clips, on-demand gaming, eCards and music downloads for an extra monthly fee. Up to 10 free e-mail accounts with 1GB of storage ensures that everyone in the family has an e-mail account and can store important files using his or her account. Security features include anti-virus software, firewall anti-spam software, pop-up blockers, anti-phishing software and parental controls. These are automatically updated hourly. However, more advanced versions of the software are available only for service packages with speeds of 3 Mbps and up. One can also create a blog or website using the free 20 MB of web space or use it for online storage of files, videos and pictures. This is easily done via the guide that the service also provides.
As for content, the service provider’s home page is filled with news, local weather, games, streaming radio and more, and this comes free. You can also check your Charter mail from any computer worldwide.
Customer support is provided 24/7 via phone, live chat and e-mail. Charter High Speed Cable Internet is offered to 40 states and a service availability locator in their website can be used to check if you may avail of their services. Prices vary depending on location, but there is usually an introductory plan that provides competitive rates for the first three or six months. Prices tend to increase after this introductory period. But the fee already includes installation and modem rentals.
- Votes
- 13
